Billing

Request your invoice

Request the tax invoice (CFDI) for your stay in minutes. You can also request a non-fiscal receipt or a receipt for expenses outside Mexico.

You can request:

Tax invoice (CFDI)
Non-fiscal receipt
Receipt for expenses outside Mexico

Have ready

  • RFC (Mexican tax ID)
  • Legal name
  • Tax regime
  • CFDI use
  • Fiscal ZIP code
  • Updated tax status certificate (CSF)
  • Email
  • Booking reference or date
  • Image of your payment receipt (so the invoice matches the charge made in MXN)

Important · Deadline

Request your invoice within the same month of your payment. After month-end, the SAT no longer allows issuing it.

Turnaround

You receive your invoice by email within 3 business days.

Billing form

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Questions about your invoice? Message us and we’ll help.

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FAQ

What is the deadline to request my invoice?

Within the same month of your payment. After month-end, the SAT (Mexican tax authority) no longer allows issuing an invoice for a prior period.

What is the "CFDI use"?

A code that states the purpose of the invoice (e.g., general expenses). It appears on your tax status certificate.

When will I get my invoice?

We email it within 3 business days after receiving your complete details.